Who is Coastal?

Coastal Care Services, Inc.

Our core staff members have over 30 years of healthcare experience, coordinating a variety of services to include Durable Medical equipment, Home Infusion services and Home Health Services, Skilled Nursing, OT, PT and Speech Therapies and Home IV via its provider network. Our dedicated team will meet or exceed our client’s expectations providing the best quality of service and providing a One Point of Entry for coordinating services.

Let us introduce ourselves

A Few Words About Us

A healthcare solutions company that partners with Health Plans to provide their members with high quality, patient-centered care through the delivery of home-centered healthcare service such as Durable Medical Equipment & Supplies, Home Health, Home Infusion, and post-acute transition of care in an efficient and cost effective manner.

How it all came to be

Our Mission

“To provide exceptional transition of care to the home”

Foster member independence in their homes

Improve health outcomes

Reduce medical and administration costs

Prevent unnecessary readmission

20%

on average savings

3,000,000

health plan members cared for

30+ Years

of experience

What Sets Us Apart

Experience: With over 30 years in the DME and Home Health business, Coastal has created a model to successfully manage and understand the needs of Medicaid, Medicare, Exchange and Commercial members.

Commitment to Quality: Coastal focuses on delivering a superior value. From our Next Day Call Program which ensures that the members are educated about the equipment and medically appropriate services they are being provided, to the development of a Value Based Referral System built upon member satisfaction surveys, to our ability to interact with and provide care for Health Plan members 24 hours a day regardless of residence, to our Quality Improvement Program which incorporates lessons learned and strives for continuous improvement on our care model.

Unique: Coastal Care Services Inc. has created a collaborative model allowing Health Plans to choose the model that best fit their needs. Our collaborative model offers the option of utilization management, call center, IT support, claims management, specialized credentialing, network management, customized reporting, care management or all of the above.

Flexible & Customizable: We understand that all Health Plans are different therefore our management, our staff, and our systems are flexible and can be modified for the unique needs and characteristics of its members.  This allows Coastal to easily share further data with Health Plans, which will bring an added value to the Health Plan’s current medical programs and analytical capabilities. We view the relationship as a strategic partnership and will adopt the Health Plan’s specific goals and objectives while incorporating their missions and values.

Coastal’s system has the flexibility to include any and all of the following functions under our model.

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