Health Plans

Coastal’s leadership team has over 30 years experience partnering with Health Plans in coordinating and managing home care services. Our experience and systems give us the ability to solve major gaps in the health care system.




Real-Time Access


Reporting Capabilities

Value Proposition

Cost Savings

  • Immediate savings on average of 20%
  • Significant reduction of Fraud, Waste and Abuse
  • Timely Care Coordination of hospital discharges
  • Hospital Readmission reduction

Member Convenience

  • One point of contact
  • 24/7 availability
  • Increase member satisfaction
  • Reduction in member complaints
  • Specialized customer service staff

Quality Improvements

  • Care coordination
  • Hospital Readmission reduction
  • Develop coordinated, collaborative care plans with providers
  • Improved member adherence

Health Plan Convenience

  • Liaison between plan and providers
  • Assist plan in claims dispute resolutions
  • Ongoing claims analysis for HEDIS and Risk Score adjustments

Our System

Our Proprietary Software System sets us apart from our competitors by offering Health Plans:

  • Complete Transparency
  • Extraordinary Flexibility
  • Unmatched Reporting/Tracking Capabilities
  • Real-Time Access to:
    • Authorizations
    • Order Status
    • Member Records/Orders
    • Claims

Our Model

We believe our model will be able to deliver more value to Health Plans in the following key areas:

  • Maximize plan efficiencies and reduce costs
  • Restore member health
  • Collaborative Model of Care
  • Simplify and enhance Quality of home care services
  • Avoid unnecessary service delivery
  • Customize business processes for customers
  • Leverage innovations and technologies